We had a discussion with a vet today and she has been reluctant to treat a cat in front of the owner. The noise of the VibraVM can be distrubring during the first use. There is a wonderful book by Dr Temple Grandin, Animals in Translation where she discusses animal restraint. A tight wrap around the cat will calm the animal and allow for a safe treatment. Safety is of the utmost importance when treating a cat.
The vet was also relating the status of two dogs she has been treating with the VibraVM. Both dogs have advanced congestive heart failure and after just two months of treatment for one and one month for the other, both dogs have been taken off their cough medicine. They are still on heart medicine and diruretics, but their comfort level is very high.
The bottom line for the day is we have two very happy dog owners and a very happy vet.
Our customer support policy brings out some of the best testimonials. We have been treating this lady's horse for just three weeks. In that short time the respiration rate has dropped to below 20 and the nasal drainage is now almost non- existent. There is still a slight wheeze that we are working on. She also has a pony with a sinus problem. Early aggressive treatment has almost eliminated all signs of the problem.
Another call was really very exciting. The client has a horse that in July she was contemplating putting the horse down. Today she came in third in a cross country race!! Her call was very emotional for both of us. She is walking on a cloud.
I had another followup call from a dog owner in Hawaii. Her dog has congestive heart failure and his breathing over a month ago was very shallow. After a little more than a month of treatment, all of the lung "crackles" are gone. He is eating again and is getting his personalty back. A VERY happy dog!
I love this job.
This past week was one call after another from clients telling me how their horse's have improved. A typical call related how the respiration rate had dropped dramatically from the start of the treatments. I track the progress of the treatments by asking just a few simple questions. (what is the respiration rate and the heart rate?) Those questions guide us to the next step in our protocol selection.
We had great news for one client that the respiration rate of her horse was 16 breaths per minute--down from 32. But she could still hear a little wheeze. The VibraVM had cleaned out the lungs, but not relaxed the airways. Modifying the protocol a little, we added more "massage" time to the treatments.
Today I received a call that really got my attention. The client's horse started treatments one month ago. The first day the respiration rate was 52 breaths per minute. Today it was 24. Remember a healthy horse's respiration is between 12 and 22.
Our customer support policy is to call the client the first day, then at 7, 14, 21 and 31 days after purchase. We also call at the The followup allows us to "customize" the protocols for each client and make sure the horse is progressing.
