This past week was one call after another from clients telling me how their horse's have improved. A typical call related how the respiration rate had dropped dramatically from the start of the treatments. I track the progress of the treatments by asking just a few simple questions. (what is the respiration rate and the heart rate?) Those questions guide us to the next step in our protocol selection.

We had great news for one client that the respiration rate of her horse was 16 breaths per minute--down from 32. But she could still hear a little wheeze. The VibraVM had cleaned out the lungs, but not relaxed the airways. Modifying the protocol a little, we added more "massage" time to the treatments.

Today I received a call that really got my attention. The client's horse started treatments one month ago. The first day the respiration rate was 52 breaths per minute. Today it was 24. Remember a healthy horse's respiration is between 12 and 22.

Our customer support policy is to call the client the first day, then at 7, 14, 21 and 31 days after purchase. We also call at the The followup allows us to "customize" the protocols for each client and make sure the horse is progressing.